Free phone 24 hr National Domestic Violence Helpline: 0808 2000 247
Run in partnership between Women’s Aid & Refuge

Useful Links

Women’s Aid – A national charity working to end domestic violence against women and children.

Welsh Women’s Aid  – Represents local Women’s Aid Groups situated throughout Wales.

Scottish Women’s Aid  – Represents local Women’s Aid Groups situated throughout Scotland.

Refuge – Refuge’s network of safe houses provides emergency accommodation for women and children when they are most in need.

The National Centre for Domestic Violence  – Provides a free, fast emergency service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.

Advocacy After Fatal Domestic Abuse  – Helps families after fatal domestic abuse through listening, informing, guiding, advocating and enabling.

Victim Support  – National charity giving free and confidential help to victims of crime, witnesses and their families.

Digital Stalking – Information and advice for individuals that are being monitored and spied on by abusers.

Protection against Stalking  – National charity which aims to create a consistent, professional and effective response to victims of stalking and harassment.

AVA (Against Violence and Abuse) -A second tier organisation providing a range of services and support to professionals within the sector.

DVCN (Domestic Violence Co-ordinators Network)  – Offers a hub for all those working in partnership on the issues of domestic violence.

Respect  – The UK membership association for domestic violence prevention programmes and integrated support services.

Support for Men Experiencing Domestic Abuse

Dyn Project – Support for men who are experiencing domestic abuse.

Men’s Advice Line – A confidential helpline for male victims of domestic violence and abuse.

Support for lesbian, gay, bisexual and trans (LGBT) people experiencing domestic abuse

Galop – Support for LGBT people experiencing domestic violence.
Stonewall – Working to achieve equality for LGBT people.
PACE – Promoting well being in LGBT people.
UK Lesbian and Gay Immigration Group – Promotes equality and dignity for LGBT people who seek asylum in the UK.
Gender Trust  – Supporting people affected by gender identity issues.

Support for those experiencing sexual abuse

Rape Crisis – Provides a range of services for women and girls who have been raped.

The Survivor’s Trust – The umbrella agency for sexual abuse support agencies (male and female).

SARSAS – Provides support to people in Bristol, South Gloucestershire, B&NES, North Somerset and Somerset, who have experienced rape or any kind of sexual assault or abuse.

Support for professionals working with children affected by domestic abuse

Coram Children’s Legal Centre – Specialises in law and policy affecting children and young people.
National Association of Child Contact Centres – Promotes safe access for child contact across the UK.
Gingerbread – Advice, practical support and campaigning for single parents.
NSPCC – Charity committed to ending child cruelty in the UK.

Cafcass – Represents children in family court cases, making sure that children’s voices are heard and decisions are taken in their best interests.

Government services
Home Office – Strategic vision to end violence against women and girls.
Sentencing Council – Promotes greater transparency and consistency in sentencing.
Ministry of Justice – Work spans criminal, civil and family justice, democracy and rights.
National Probation Service – A key part of the criminal justice system for England and Wales.
Crown Prosecution Service – Responsible for prosecuting criminal cases investigated by the police in England and Wales.
Attorney General’s Office – Provides high quality legal and strategic policy advice and support to the Attorney General and the Solicitor General.

Mental Health Organisations
Young Minds 
Depression Alliance
Mental After Care Association 
Counselling Directory

Substance abuse organisations
Talk to Frank 
Alcohol Concern
Drug Wise 

Homelessness organisations

Citizens Advice 

St Mungo’s 

Black, Asian, minority ethnic and refugee and honour-based violence (HBV) organisations
IMKAAN  – A national second-tier charity dedicated to the development of the BAMER Violence against women and girls sector.
Southall Black Sisters  – Campaigns on behalf of women’s rights and has a resource centre for women experiencing abuse.
Bawso – BAWSO support people from Black and Ethnic Minority backgrounds in Wales who are affected by domestic abuse and other forms of abuse.
Ashian  – Provides temporary, safe, supportive housing for South Asian, Turkish and Iranian women experiencing domestic abuse.
Karma Nirvana  – Supports all victims of honour-based abuse and forced marriage.
Halo Project – This project supports victims of ‘honour’-based violence and forced marriage in the North East.
Nowe życie bez przemocy (A new life without violence) – Information for victims of domestic violence who are Polish and who live in England and Wales.

Border and Immigration Agency 
Office of the Immigration Services Commissioner
Immigration Advisory Service 

Elder abuse
Action on Elder Abuse 
Age UK 

Rights of Women  – Committed to informing, educating and empowering women concerning their legal rights.
Home Group – Housing association which provides general needs housing and supported housing services targeted towards helping some of society’s most vulnerable people.

Legal advice
Forced Marriage (Civil Protection) Act 2007 (‘FMA’)

Useful numbers
Police non-emergency line – 101
• National Domestic Violence Helpline 24hr – 0808 2000247
• Victim Support – 0845 3030900
• Avon & Bristol Law Centre - 0117 924 8662 (free legal advice)
• Citizen’s Advice Bureau - 0870 1212 134
• The National Centre for Domestic Violence - 0844 8044999 (Information & Support around Injunctions regardless of financial status)
• East Bristol Advice & Information Centre - 0117 9147698 (debt, benefits advice)
• South Gloucestershire Council Benefits Support – 01454 868002
• South Gloucestershire Council Housing Support – 01454 868005
• Shelter – 0808 8004444 (housing support)
• One stop shops - drop in support service for housing, tax and community issues
- Main council offices, Castle Street, Thornbury, BS35 1HF
- Civic Centre, High Street, Kingswood, BS15 9TR
- Kennedy Way, Yate, BS37 4DQ
• Immigration Advisory Service - 0207 8814 1559 (24 hour helpline)
• Disability information & Advice Service - 0117 9832828
• Samaritans – 08457 909090
• MIND – 0808 8080330 (mental health advice and support)
• Womankind - 0845 4582914 (counselling and support for women)
• Broken Rainbow 0300 999 5428 (Support for LGBT people suffering from DV)
• The Bridge - 0117 9298868 (Sexual Assault Referral Centre giving support for victims of sexual assault)
• Kinergy 0117 9087712 (counselling for victims of sexual abuse)
• Children and Young Person’s Service - 01454 868008 (information about local support for young people)
• Childline – 08000 1111
• Off the Record – 0808 8089120 (counselling and support for young people
• Help – 0117 9502511 (counselling for 9-25 year olds)