Support line: 0117 961 2999 Office line: 0117 961 3065
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Run in partnership between Women’s Aid & Refuge

Privacy and Cookie Policy

Survive is committed to protecting your privacy online. We appreciate that you do not want the personal information you provide us to be passed on or stored unnecessarily.  This page explains how we collect information, what we do with it and what controls you have over it.

What data do we collect? In connection with certain services offered through this site we may ask you to submit information such as your name, and e-mail address. You are under no obligation to provide such information.  However, if you should choose to withhold requested information, we may not be able to offer you certain services.

How is the information used?

Survive will use the information you provide to us to:

  • verify any donations you may make
  • improve the content of our web page
  • send you any information you have requested, including information about job vacancies, our events and press releases

You can ask to receive information from us at the point you provide information to us and you can also tell us later if you do not wish to hear further from us.

Who is the information shared with?

Survive may analyse and disclose aggregate statistics about our site visitors, and donations in order to describe our services to prospective partners, other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information. Survive may disclose personal information if required to do so by law or if it believes in good faith that such action is required by law.

This site contains links to other sites.  Survive is not responsible for the privacy policies or the content of such sites.

Security

Survive places a great importance on the security of all personally identifiable information associated with individuals and we have a Data Protection Policy that can be provided on request.  We have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under our control (For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information).  Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this from occurring.

Use of cookies

Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you.  Most web browsers automatically accept cookies, but, if you prefer, you can change your browser to prevent that.  However, you may not be able to take full advantage of a website if you do so.  Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web.  Although they do identify a user’s computer, cookies do not personally identify users.  Passwords and credit card information are not stored in cookies.

We use cookies to:

  • Estimate our visitor size and patterns
  • Better understand visitor preferences and to improve and update our website

The cookies used on this website are as follows:

Google Analytics is a web analytics tool that helps us to understand how visitors engage with this website. It enables us to view a variety of reports about how visitors interact with the website so that we can improve it. Google Analytics uses first-party cookies to track visitor interactions. We then use the information to compile reports and to help us improve the site and target our marketing. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can find out more about Google analytics and its policies at http://www.google.com/analytics/learn/privacy.html You can opt out of Google Analytics without affecting your use of this website‚ for more information on opting out of being tracked by Google Analytics across websites you use, visit this Google page: http://tools.google.com/dlpage/gaoptout

YouTube We may embed videos via YouTube, and pages with embedded videos may set cookies on your computer, which are used to track interactions e.g. the number of times a video has been watched or shared. To find out more please visit YouTube’s embedding videos information page and privacy policy: http://www.youtube.com/t/privacy_at_youtube

Facebook Some pages on the site may be integrated with Facebook for sharing content, liking content, and displaying content from Facebook. These links may cause cookies to be set on your computer. To find out more please visit Facebook’s privacy policy: http://www.facebook.com/about/privacy/

Twitter Some pages on the site may be integrated with Twitter for sharing content, liking content, and displaying content from Twitter. These links may cause cookies to be set on your computer. To find out more please visit Twitter’s privacy policy:http://twitter.com/privacy

Cookies for Registration and Login This website uses cookies for registration and login to authenticate you as a registered user, giving you access to your profile/account and certain areas of the website which you need to be registered to use. These are an essential part of the website’s normal functioning, and some parts of the website may not work if they are blocked.

For more data on Cookies visit www.aboutcookies.org. In addition to detailing extensive information on cookies this site also provides explanations on how to disable cookies on your computer.

Your acceptance of these terms

By using this site, you consent to the collection and use of this information by Survive and accept the terms of this privacy policy.  If we change our privacy policy in any way, we will post these changes on this page.

Your information

You have a legal right to a copy of all the personal information about you held by us.  You also have a right to correct any errors in that information.  If your personal details change, please help us to keep your information up to date by notifying us. Please e-mail any questions, concerns or comments you have about these policies to info@survivedv.org.uk , call 0117 961 3065 or write to Survive, PO Box 61, Kingswood, Bristol BS15 8XJ.