Support line: 0117 961 2999 Office line: 0117 961 3065
Free phone 24 hr National Domestic Violence Helpline: 0808 2000 247
Run in partnership between Women’s Aid & Refuge


How Survive can help

How to make a referral
Referrals are taken directly from women and families who need our support. Women can call our Support Line (0117 961 2999) from 9am – 12:30pm, and 1pm – 4pm on weekdays (excluding bank holidays). There is also a message facility on this line in case all advisors are on calls. We strongly encourage women to leave a safe contact number for us to get back to them, or to try later in the day, the main aim being once someone has made the courageous step to reach out for support, they would not be missed.

An alternative method of making a referral is to visit one of our Information Sessions, held at locations around South Glos.

Supporters calling on behalf of a woman or family will be asked to encourage the woman to call or visit herself, though we recognise that your direct support may be invaluable to her while she is on the phone to us.
Survive offers training to professionals working with people who have experienced domestic abuse.

If you are interested in having one of our team come and speak to you about our work, please get in touch by calling on 0117 961 3065 or email We can also provide bespoke training on domestic abuse.
Work in local schools
We have started an exciting new project in South Gloucestershire Schools doing preventative work with students and teachers. Our interactive assembly, follow-on workshops, 1:1 sessions and awareness sessions for school’s professionals are all designed to encourage young people to think differently about relationships. We ask questions such as ‘What does a healthy/unhealthy relationship look like’ and look at what is OK in our relationships. Our sessions are thought provoking and engaging and students come away knowing how to get help themselves if they need it and how to support a friend.

If you are a professional and would like us to come and do some work in your school – please get in touch: or call 0117 961 3065

Useful Links

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